Return requests and approved refunds
Contact support@inzubd.com to request a return within 3 days after delivery, including your order reference and reason for the request. Requests need review and are not automatically approved. Approved refunds take 7–14 days after refund approval. This approval-based timing assumption does not start the refund period at purchase, delivery or the initial request.
Return details not yet confirmed
Return eligibility, opened-cosmetic/hygiene rules, damaged or incorrect-item handling and evidence requirements, return shipping responsibility and any fees, return address, cancellation cutoff, refund approval process and refund method (including cash-on-delivery refunds) still need confirmation. No eligibility rule or fee is invented here. Contact support before sending goods back; do not use an assumed return address.
Payment and cancellation status
A failed or cancelled payment attempt, a cancelled order, or a changed fulfillment status does not automatically send money back. The current application has no automatic refunds. A refund needs separate review and handling; order status alone is not refund approval.
Keep your order information
Keep your order reference and any payment confirmation, and note product or delivery problems. Send requests to support@inzubd.com for review and return instructions. Pending operating details do not remove rights you may have under applicable law.